Quickly achieve the results needed to
make change happen: 
strong, detailed, shared
– understanding, 
– agreement and
– commitment to take action
supported by high quality
– process maps, 
– evaluations and
– action plans
ActionMap delivers these results with procedures that are:
– easy to learn, 
– fast to apply,
– widely applicable and
– highly effective
ActionMap offers training, software and services to accelerate innovation, development and improvement in jobs, processes and organizations
Free training at
One hour to get started,
a few hours to become proficient

Why Map a Job?

– People want to advance in their current jobs, improve their job conditions or move on to a new job
– People cannot clearly see a job when they are:
     – outside the job, or
     – deep inside the job
     It’s the difference between assigning the job, doing the job and describing exactly how to do the job
– You cannot effectively change what you cannot clearly see
– So you need to map a job in order to effectively change a job 

What does it mean to “map a job”?
Mapping a job means looking at a job as a “person-centered” process and applying a process improvement method that accounts for both workflow and feelings. This includes drawing a diagram of the job, capturing evaluations of the elements on the diagram, prioritizing the evaluations, and brainstorming plans to do something about the evaluations.

What job should you map?

Any job you might want to better understand, take action on, and/or help people with

– Your first job
– Your current job
– Your next job
– Your dream job
– Your co-workers’ jobs
– Your manager’s job
– Your staff members’ jobs
– Your hiring candidate’s job experience
– The job you are interviewing for
– Every job in your team, group or organization that you want to better understand and help with

Free training at
One hour to get started,
more time depending on how important it is to you.
What you need:
– Pencil, paper and eraser
– Ability to draw boxes and arrows and write short phrases
– What you already know and can quickly learn and figure out
This is a skill that can be used throughout your career

Why Map a Process?

There’s a 70% failure rate on process change projects
– Project benefits need to be delivered faster
– Project launch needs to be completed earlier and better
– Project milestones need to be reached sooner
– Project delays need to be avoided, decreased and quickly resolved
– The risks of project overruns and/or failure need to be reduced

One of the biggest single sources of project delays, overruns and risks is

Not enough detailed shared understanding, agreement and commitment to take action on process models and project plans

With ActionMap procedures, you can create those required collaboration results in

Hours and days instead of weeks and months

Why Map an Organization?

– Accelerating change in stakeholder interests
– Shortages of critical skills
– Growing employee demand for purpose
– Leaderships struggles with staff engagement
– New sources of competition and disruption>
The need for transformational IT adoption

These challenges cannot be successfully addressed with policies and adjustments

They require strong shared detailed understanding, agreement and commitment to take action among multiple stakeholder groups

These challenges are helped by a broad sharing of organizational process knowledge. This increases the capacity of the organization to sense change, brainstorm responses and decide on actions

Those results can be systematically created

Meeting these challenges also requires a fundamental competency:  process thinking capability, the ability to see and understand the organization as a set of processes that impact stakeholder experience and create stakeholder value

That capability can be programmatically developed and distributed throughout the organization

ActionMap has extensive experience
with large-scale change initiatives

Where can ActionMap be applied?

ActionMap can be applied to a very wide range of situations; effectively any situation that involves process change

Why?  Because ActionMap supports people’s abilities to think about the process and how to change it, while at the same time using tried-and-true techniques for process mapping, evaluation and action planning.

The ActionMap method has been proven in hundreds of flipchart-based meetings including with HP, Chevron, Target, ConAgra, PG&E and Kaiser

It is now available as a SaaS application for $10 per user per month*

* for the software operator;  meeting attendees are free

Free training in how to use ActionMap procedures
with or without the software is available at

For additional information please see the main menu for our site, above

Accelerate Innovation