(comment on LinkedIn post 8/28/18: https://www.linkedin.com/pulse/forget-agile-vs-waterfall-its-silo-busting-michelle-parsons)
In real world practice process documentation is largely shelfware that is quickly out of date.
Almost all business processes operate based on what people know, not on what they reference.
The needed functional result in Silo Busting is shared knowledge of cross-functional processes: shared process knowledge.
Documentation can support that. But there’s no reason to think static documentation methods are the optimal approach to rapidly and broadly distribute process knowledge. In fact they have obviously failed to produce that result.
What is needed is a widely learnable language for capturing and sharing process knowledge, one that is fast, effective and easy to use.